Frequently asked questions

Directly through the calendar on the relevant apartment page. You see availability and price in real time and book in a few steps. It is cheaper for you than going through a portal, because there is no booking commission.

No. Our apartments can be booked from a single night. There is practically no upper limit – the nightly rate drops from one week, and again from one month.

Yes. Please give us the name of the actual guest when you book, or afterwards by message, so that the check-in details reach the right person.

The final clean, fresh bed linen and towels, coffee for your first morning, Wi-Fi, electricity and heating, plus the full contents of the apartment including a fully equipped kitchen. Nothing is added that you had not already seen.

Yes, we provide a cot and a high chair free of charge on request. Just let us know after booking and both will be set up in the room when you arrive – nobody should have to assemble furniture after a long journey.

Contactless, via an access code. The day before you arrive you receive a message with the exact address, apartment number, code and directions. That makes arrival possible around the clock, including at night.

Check-in from early afternoon, check-out in the morning. If your schedule requires it, we will try to make an earlier arrival or a later departure possible – just ask.

Yes, and as a rule right outside the door. Parking is relaxed at all our locations; we describe exactly where in the arrival information, so you do not have to go looking.

By arrangement. Drop us a line before booking to say what kind of animal it is – then we can give you a firm yes or no.

No, all apartments are non-smoking. Smoking is allowed on balconies and outside, as long as neighbours are not disturbed.

Not for short stays. From around two weeks we offer an interim clean with a change of linen, and on a regular basis if you prefer.

During booking by card, or against an invoice by bank transfer. Corporate bookings are always invoiced with VAT shown separately.

Yes, with complete invoicing details and VAT shown separately. On request we can issue one consolidated invoice per month covering several stays.

The exact deadlines are in your booking confirmation and on the cancellation page. Do get in touch early either way – the sooner we know, the more likely we are to find a solution.

Yes. The nightly rate drops noticeably from one week, and again from one month. The calendar takes this into account automatically as soon as you enter your dates.

Yes. If you regularly need to accommodate people in Braunschweig or Wolfsburg, we agree fixed rates and, where possible, guaranteed allocations. More on the For companies page.

Possibly. We rent apartments long term, pay a fixed monthly rent and then take care of everything else – furnishing, guests, cleaning, maintenance. There is no revenue share, but in return we carry the occupancy risk. Details on the For owners page.

If several apartments are free for your dates, yes. For larger groups it is best to write to us directly, then we can check all locations in one go.